Skills and Certifications

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Industry training and certifications validate my expertise by pairing proven, real-world experience with recognized credentials that meet professional standards. They demonstrate my commitment to staying current with evolving technologies and best practices, ensuring I can deliver solutions that are both innovative and compliant. This combination of hands-on achievement and certified knowledge strengthens my ability to drive results and instills confidence in clients and stakeholders.

A person in a suit holding a tablet with a digital interface showing the letters "MBA" surrounded by icons representing education, goal setting, analytics, teamwork, and professional development.
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Professional Certifications

Prosi Certified Change Practitioner badge with blue and white design
A gold and black badge with the text "Scrum Alliance CSM Certified" in the center.
ITIL Foundation V3 logo with a stylized globe and black text

ServiceNow Certifications

ServiceNow Certifications

Industry Software Certifications

The image displays five digital badge icons representing various foundational learning courses. The badges include Celonis Foundations Learning, Miro Essentials Verified Skill, Lucid Whiteboarding Foundations, and Lucid Diagramming Foundations.

University Degrees

BA Economics and Business

Masters in Business Administration (MBA) while working full-time at Nortel.


Software Skills/Experience

  • Apptio

  • Celonis

  • Claude

  • Lucid Charts

  • Microsoft Office

  • Microsoft Sharepoint

  • Microsoft Power BI

  • Miro

  • Mulesoft

  • n8n

  • OpenAI

  • OpenAir

  • Snaplogic

  • Salesforce

  • ServiceNow

  • Tableau

  • UI Path

  • Workday